Effective Date: September 19, 2025
Lima Cleaning Corp (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, employees, contractors, and partners. This Privacy Policy explains how we collect, use, process, and share personal information in connection with our cleaning services for vacation rental properties in Southern Alabama. We exclusively provide cleaning services for properties managed by property managers or booked through vacation rental platforms and do not engage in rental bookings or collect data from guests. By engaging our services or visiting our website, you agree to the practices described in this policy.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be posted on our website or communicated directly to you, with the effective date updated accordingly. Your continued use of our services or website after such changes constitutes consent to the revised policy, where permitted by law.
1. Information We Collect
We collect only the following types of personal information:
- Employee and Contractor Information:
- Name, phone number, email address, company name (if applicable), designation, and location for hiring, scheduling, and compliance purposes.
- Website and Communication Data:
- Name, phone number, email address, company name, designation, and location provided through our website (e.g., contact forms), emails, or phone calls.
- Non-personal data, such as IP addresses and browser type, collected via cookies or analytics tools (e.g., Google Analytics) if you visit our website.
For the purposes of this policy, “personal information” means information that identifies, relates to, describes, or could reasonably be linked to an individual, such as name, phone number, or email address.
2. How We Collect Information
We collect personal information through:
- Direct Interactions: Information provided by property managers, rental platforms, or other business contacts when scheduling cleaning services or submitting inquiries.
- Third Parties: Name, phone number, email address, company name, designation, and location from property managers or rental platforms to facilitate cleaning services.
- Website Technologies:
- Cookies: Small text files on our website to track usage and personalize your experience. You can reject or delete cookies via browser settings, but this may affect website functionality.
- Web Beacons: Electronic files in emails or on our website to track engagement (e.g., whether an email was opened).
- Web Server Logs: Records of browser activity, such as IP address, to monitor website usage.
3. How We Use Information
We use personal information solely to:
- Schedule and perform free consultation meetings.
- Understand property managers needs.
- Communicate with property managers or rental platforms about cleaning schedules, updates, or feedback.
- Manage employee and contractor schedules and ensure compliance with local regulations.
- Analyze website usage to improve our services and user experience.
- Comply with legal obligations, such as tax reporting or safety regulations in Alabama.
We do not engage in rental bookings or use your information for any purpose related to vacation rental reservations.
4. How We Share Information
We do not sell or rent your personal information. We may share information in the following cases:
- Service Providers: With trusted third parties (e.g., scheduling software providers or background check agencies) who are contractually obligated to protect your data.
- Property Managers and Platforms: With property managers or rental platforms to coordinate cleaning schedules or confirm service completion.
- Legal Compliance: When required by law (e.g., in response to subpoenas) or to protect our rights, property, or safety, or that of others, in accordance with Alabama and federal regulations.
- Business Transitions: If Lima Cleaning Corp is acquired or undergoes a business transition, your information may be transferred to the acquiring entity.
5. Data Security
We implement reasonable physical, technical, and organizational safeguards to protect your personal information, including:
- Restricted access to personal information to authorized personnel only.
- Secure communication channels for sharing data with property managers or platforms.
- Regular updates to our website and software to address security vulnerabilities.
Despite these measures, no system is completely secure. You can help by keeping contact information confidential and notifying us immediately of any suspected unauthorized use.
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law:
- Client information (from property managers or platforms) is retained for 7 years to comply with tax and accounting regulations in Alabama.
- Employee and contractor data is retained for the duration of employment and as required by labor laws.
- Website usage data is retained for up to 12 months for analytics purposes.
You may request deletion of your personal information, subject to legal obligations (see Section 7).
7. Your Rights
You may have the following rights regarding your personal information, subject to applicable laws:
- Access: Request a copy of your personal information we hold.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your data, except where we must retain it for legal or contractual purposes (e.g., tax records).
- Opt-Out: Opt out of marketing communications by clicking the “unsubscribe” link in emails or contacting us.
- Restrict Processing: In certain cases, request that we limit how we use your data (e.g., if you contest its accuracy).
To exercise these rights, contact us at the details below. We may need to verify your identity before processing requests.
8. Cookies and Analytics
Our website may use cookies and analytics tools to collect non-personal data about browsing behavior. You can manage cookie preferences through your browser settings, but disabling cookies may limit website functionality.
9. Third-Party Links
Our website or communications may link to third-party sites (e.g., rental platforms). We are not responsible for their privacy practices. Please review their policies before sharing personal information.
10. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have such information, contact us to request deletion.
11. International Operations
Lima Cleaning Corp is based in the United States and operates exclusively in Southern Alabama. If you provide personal information from outside the U.S., it may be transferred to and processed in the U.S., where data protection laws may differ. By engaging our services, you consent to this transfer and processing.
12. Contact Us
For questions, concerns, or to exercise your rights, contact us at:
Lima Cleaning Corp
Email: contact@limacleaningcorp.com
Phone: (251) 923-9744
Address: 25595 Canal Rd, Orange Beach, AL, 36561
We aim to respond within 30 days.
This Privacy Policy complies with general privacy principles and Alabama’s laws, including the Alabama Data Breach Notification Act. For specific legal advice, consult a qualified attorney.